Payment / Dispatch

On this page, you will get more information on the topics of shipping, terms, costs and payment methods. All prices include VAT plus shipping costs.

I. Shipping information

The shipping is done by DPD (DPD Dynamic Parcel Distribution GmbH & Co.), DHLUPSTNTor other logistic partners.

Unless otherwise stated in the respective article, the delivery time shall be 3-5 working days from the day after the contract is concluded. Sundays and public holidays no packages will be delivered. In case the purchased goods are not available the customer shall be informed immediately.

The following shipping costs apply to shipping to these countries:

 
 Weight up to Price
Germany Zone 1-2* Zone 3-4** Zone 5-7*** Worldwide
10 Kg 6,50€ 15,00€ 22,00€ 50,00€ 150,00€
20 Kg 13,00€ 30,00€ 44,00€ 100,00€ 250,00€
30 Kg 19,50€ 45,00€ 66,00€ 150,00€ 300,00€
40 Kg 26,00€ 60,00€ 88,00€ 200,00€ 350,00€
50 Kg 32,50€ 75,00€ 110,00€ 250,00€ 400,00€
each further 10 Kg +6,50€ +15,00€ +22,00€ +50,00€ +50€

 

*Zone 1-2: Austria, Belgium, Denmark, Luxembourg, Netherlands, Czech Republic.

**Zones 3-4: France, Great Britain, Italy, Poland, Hungary. Slovakia, Monaco, Slovenia.

***Zones 5-7: Finland, Spain, Greece, Iceland, Norway, Sweden, Switzerland, Liechtenstein, Romania, Bosnia and Herzegovina, Bulgaria, Serbia.

 

1. Further shipping options

  • Your own customer account: DHL, UPS, TNT etc. 
  • Pick up by the customer
  • Individual shipping with separate invoice for transport

2. Fees / duties / sales tax

For delivery to non-EU countries, additional country-specific duties, taxes and charges may apply. The amount of the fees depends on the country of delivery. Please ask your local customs office for these charges. These charges need to be paid by you. In addition, additional service and processing fees may be charged depending on the commissioned transport company, which we have no influence on and which are also need to be paid by you.

 

II. Payment information

1. National shipments

For deliveries within Germany, we offer the following payment options, unless otherwise specified in the respective product description:

- Credit card (Mastercard and Visa) (by PayPal Plus service)
- Prepayment
- PayPal (by PayPal Plus service)

2. International shipments

For deliveries abroad, we offer the following payment options, unless otherwise specified in the respective product description:

- Credit card (Mastercard and Visa) (by PayPal Plus service)
- Prepayment
- PayPal (by PayPal Plus service)

3. Detailed information about the individual payment options

Credit card (by PayPal Plus service)

Pay conveniently by credit card. We accept the following credit cards:

- Visa
- Mastercard

You do not need a PayPal account for this payment option.

Prepayment

If you choose the payment method "Prepayment", we will send you our bank account in the order confirmation. The invoice amount must be transferred to our account within 14 calendar days. If the payment is not made in full and in time, we are entitled to withdraw from the contract.

PayPal

If you have selected the PayPal variant as part of the order process, you will be taken to the PayPal page immediately after the order has been completed. Please log in and follow PayPal's instructions.

 

 

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